Job Description
Job Summary
A customer services focused financial organization in Portland, OR is hiring an experienced Bank Branch Manager to add to our team This role is a fit for branch manager who enjoys developing strong team . Committed to customer relationships, driving growth, and representing the branch in a professional positive light.
The Bank Branch Manager will oversee daily branch operations, coach employees, support service excellence, and ensure compliance with banking regulations and internal procedures. This opportunity offers a positive, service-focused culture with supportive leadership, strong teamwork, and an environment where employees are seen and heard and part of a team environment and encouraged to grow.
grow professionally, and deliver meaningful customer experiences. The ideal candidate will bring strong retail banking knowledge, a commitment to operational excellence, and the ability to lead a branch with professionalism
Key Responsibilities
- Lead day-to-day branch operations, including staffing, coaching, training, performance management, customer service, and operational execution.
- Drive new consumer deposit and loan business while supporting opportunities in small business and non-profit banking.
- Oversee account opening, customer escalations, problem resolution, account titling or vesting questions, and complex branch transactions.
- Ensure compliance with bank policies, procedures, security protocols, and state and federal regulations, including BSA/AML, Fair Lending, Privacy, and Anti-Discrimination requirements.
- Monitor branch profitability through expense control, income generation, service quality, sales performance, and local marketing efforts.
- Represent the branch in the community by participating in local events, building visibility, and deepening customer and community relationships.
Compensation and Benefits
- Salary range: $75,000.00 to $78,000.00 per year.
- Direct hire opportunity.
- Location: Portland, OR.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
Required Qualifications and Skills
- Manage branch operations, customer service delivery, employee development, and branch performance.
- Support consumer lending activities, including applicant interviews, product explanations, application guidance, documentation, and required disclosures.
- Drive deposit growth, consumer loan opportunities, and customer relationship development.
- Maintain a compliant, secure, deposit-centric, and service-focused branch environment.
- 3 to 5 years of relevant retail banking experience.
- Prior branch management or assistant branch management experience.
- Strong knowledge of consumer banking products, retail branch operations, account opening, and regulatory requirements.
- Experience with compliance, service standards, customer problem resolution, and operational controls.
- Ability to lead, coach, motivate, and develop a team in a customer-centric, sales-through-service environment.
- Excellent communication, problem-solving, conflict-resolution, and relationship-building skills.
- High attention to detail, strong time management, and ownership of issue resolution and follow-through.
- Commitment to diversity, inclusion, respectful workplace practices, and maintaining a harassment-free environment.
Preferred Qualifications
- Experience supporting small business banking
- Background in local branch marketing
- Familiarity with branch security procedures, fraud prevention practices, and staff safety training.
- Demonstrated success improving branch profitability, customer experience, and team performance.
Job Tags
Temporary work, Local area