Director of Operational Effectiveness Job at SAYN Marketplace Solutions, Miami, FL

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  • SAYN Marketplace Solutions
  • Miami, FL

Job Description

Position Summary:

The Director, Operational Effectiveness is responsible for leading enterprise-wide initiatives that improve productivity, reduce costs, and enhance overall business performance. This role partners across functions to analyze business processes, identify inefficiencies, implement scalable solutions, and drive a culture of continuous improvement. This is a hands-on role requiring flexibility and the ability to pivot quickly.

The ideal candidate is a strategic and data-driven leader with deep experience in Lean, Six Sigma, process redesign, and operational transformation.

Responsibilities:

Process Improvement & Operational Excellence

  • Evaluate current business processes to identify inefficiencies and bottlenecks.
  • Lead continuous improvement initiatives using Lean and Six Sigma methodologies.
  • Design and implement standardized processes to improve efficiency and scalability.

Data Analysis & Performance Management

  • Establish and monitor KPIs such as cycle time, cost per unit, and productivity.
  • Analyze operational data to identify trends and improvement opportunities.

Cost Reduction & Resource Optimization

  • Reduce waste and eliminate non-value-added activities.
  • Optimize labor, materials, and time utilization.

Technology & Automation

  • Implement automation and technology solutions to streamline operations.
  • Support digital transformation initiatives.

Cross-Functional Collaboration

  • Partner with Operations, Supply Chain, Finance, IT, and HR.
  • Lead change management and drive adoption of improvements.

Project & Program Management

  • Lead multiple initiatives from concept to execution.
  • Manage timelines, stakeholders, and deliverables.

Qualifications:

  • Bachelor’s degree required; MBA preferred.
  • Lean Six Sigma certification preferred.
  • 8+ years of relevant experience with leadership responsibility.

Required Skills:

  • Strong analytical and problem-solving skills. Experience with BI and Netsuite is a plus.
  • Expertise in Lean, Six Sigma, and process improvement.
  • Strategic thinking and communication skills. Personal accountability for delivering on commitments.
  • Project management capabilities.

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