Insurance Claims Adjuster - Hybrid Job at Randstad Technologies, Worcester, MA

Z3pwVW95cHBZWjEzWCtmdG9wQysrMDJ3
  • Randstad Technologies
  • Worcester, MA

Job Description

Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover Insurance offers a collaborative, inclusive environment committed to your development and growth.

It’s not just a job, it’s a career, and we are here to support you every step of the way. As an Associate Adjuster, you will play a vital role in The Hanover's success by providing a critical service to the business and its customers. As a member of the Claims team, you will work in a dynamic and fast paced environment to help our customers after an unexpected event. In your role, you will investigate, evaluate, and help settle our customers’ claims. You will be responsible for meeting and exceeding goals and metrics that drive the success of the claims organization.

Responsibilities:

● You are responsible for performing claim processing and payment functions on non-complex claims for personal auto policies in multiple states. Responsible for reviewing electronic claim files for completeness and following procedures for gathering missing information.

● Within specific guidelines, you are responsible for outbound calls with a level of satisfaction that meets or exceeds the customers' expectations. This is accomplished by responding in a polite, professional and empathetic manner, matching their needs with The Hanover’s services.

● Develops recognition of coverages, claim processing requirements, and related data processing systems. Claims handled by this individual would not involve determining liability, questionable damages, investigation, personal injury or coverage issues.

● Utilizing established guidelines to obtain appraisals and other needed information from insured, advises insured as to proper course of action. Records additional information/data into the company’s network updating the electronic claim file.

● Applies basic communication skills to interpret caller’s inquiries and offers options. Sets up predetermined reserves which includes managing outbound calls to insured to confirm next steps. Collects and files bills/documentation and sends outbound correspondence as needed.

Skills:

  • Customer Service
  • Written Communication
  • Oral Communication
  • Organizational Skills
  • Time Management
  • Multi-tasking
  • Critical Thinking
  • Decision Making
  • MS Office
Qualifications:

  • Years of experience: 0 years
  • Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Permanent employment, Temporary work, Work experience placement

Similar Jobs

Steadfast

Graphic Designer / Social Media Manager - Onsite Position Job at Steadfast

 ...Photoshop, Illustrator and Indesign Intermediate knowledge of social networking sites: Instagram, Facebook, Twitter, YouTube, TikTok and Linkedin Self-critical. Yet, willingness to love the QA team Desire to learn, grow, and contribute in a fast paced, collaborative... 

Pathways Vermont

Soteria Resident Support Staff - Third Shift Job at Pathways Vermont

 ...The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the...  ...8am, Sunday 11pm - Monday 8am, Monday 11pm-Tuesday 8am; Weekly virtual team meeting on Thursdays 5:15pm - 6:15pm Reports to: Third... 

Internet Brands

Call Center Representative Job at Internet Brands

 ...our team!Premier Disability Services is looking forCall Center Representativesto join our growing Brooklyn Park, MN-based team! This is an...  ...employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial... 

Hockberger Homes LLC

Construction Project Manager Job at Hockberger Homes LLC

The Construction Project Manager is responsible for planning, coordinating, and managing custom home and remodeling projects while ensuring projects are completed safely, on schedule, within budget, and to the highest quality standards. This position serves as the primary...

Ayr Wellness

Dispensary Technician Job at Ayr Wellness

 ...: Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart...