Quality Assurance Manager Job at Cypress HCM, Atlanta, GA

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  • Cypress HCM
  • Atlanta, GA

Job Description

We are seeking a forward-thinking Quality Manager to lead Quality operations across our Americas Fulfillment Network. This role will drive the implementation and continuous improvement of a multi-site Quality Management System (QMS) within a regulated environment, partnering closely with Operations, Supply Chain, and Global Quality leadership.

Key Responsibilities

  • Lead Quality across multiple fulfillment sites (Moreno Valley, Atlanta, Indianapolis)
  • Drive compliance with ISO 13485 and global regulatory standards
  • Partner cross-functionally with Operations, Transportation, Regulatory, and 3PL partners
  • Own audits, CAPA, nonconformances, and investigations
  • Deliver quality insights, risk assessments, and recommendations to leadership
  • Lead continuous improvement, standardization, and QMS modernization (automation, digital tools, analytics)

Required Qualifications

  • Bachelor’s degree in Engineering, Science, Operations, or related field
  • 7+ years leading Quality in a multi-site, regulated environment
  • Strong experience with ISO 13485 (or equivalent QMS)
  • Hands-on leadership of CAPA, nonconformances, and structured problem solving (A3, 8D, DMAIC)
  • Proven ability to lead audits and influence cross-functional stakeholders

Preferred Qualifications

  • Medical device or pharmaceutical industry experience
  • Lean / Six Sigma or continuous improvement background
  • Experience with digital transformation, automation, or AI-driven quality tools

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