Job Description

Receptionist - State Farm Agent Team Member

Full-Time

This is a full-time career opportunity with Tonya Baker-Turner State Farm , designed for someone who wants to build a long-term career in the insurance industry. You will receive structured training, hands-on coaching, and a clear path to grow professionally in a team-focused environment.

• 401(k) retirement plan with employer match
• Medical insurance
• Paid Time Off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths to support long-term growth
• Company events

ROLE DESCRIPTION:  

Tonya Baker-Turner State Farm Ageny is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:  

• Engage in conversations with prospective and existing customers
• Identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.
• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation - $15-$19/ hour 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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