Role: ServiceNow Developer
Location: Dallas, TX
Duration: Long Term
Key Responsibilities
Design and implement custom UI pages using ServiceNow UI Builder and App Engine Studio.
Collaborate with telecom business stakeholders to translate requirements into engaging user interfaces.
Build reusable components and templates for Workspaces and Portals.
Configure record page layouts, widgets, and dynamic user criteria-based views.
Ensure seamless integration with telecom modules like TMT, CSM, ITSM, and FSM.
Maintain domain separation and multi-tenancy configurations for telecom clients.
Participate in agile ceremonies and contribute to sprint planning and demos.
Troubleshoot UI issues and optimize performance across devices.
Required Skills & Experience:
5+ years of experience in ServiceNow development, with 2+ years in UI Builder.
Strong understanding of ServiceNow's Next Experience UI Framework (Seismic).
Experience with telecom-specific ServiceNow modules (TMT, FSM, CSM).
Proficiency in HTML, CSS, JavaScript, AngularJS, and Glide APIs.
Familiarity with App Engine Studio, Flow Designer and Integration Hub.
Experience in domain-separated environments and scoped applications.
Experience with shopping portal in ServiceNow experience.
Strong communication and stakeholder engagement skills.
Preferred Qualifications
Experience working with telecom service providers or network equipment vendors.
Exposure to AI/ML integrations within ServiceNow (GenAI, Predictive Analytics).
Knowledge of SDLC, Agile/Scrum methodologies, and CI/CD pipelines.
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