Job Description

Property: Kinstead Apartment Homes

Property Size: 376 units

Employment Duration: Regular, Full-time

Salary: $26/hour + benefits + bonus + 401k matching + PTO + Company Paid Holidays

Assistant Property Manager – Grow, Lead, Impact

About the Role

TI Communities is a leading property management company dedicated to creating exceptional living experiences for our residents. We specialize in managing workforce housing, and our mission is to provide our residents with top-quality service, comfort, and convenience. We strive to create vibrant, inclusive communities where our residents can thrive and enjoy a high standard of living.

As Assistant Property Manager, you will play a crucial role in upholding our mission. You will be part of a dynamic team that strives for excellence. We value innovation, professionalism, and a strong commitment to resident satisfaction.

What You’ll Do

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service, quickly resolving issues.
• Partner with the Property Manager on daily operations.

Your Impact

• Assist the Property Manager/team in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

What We’re Looking For

• Must have at least one year Assistant Property Manager experience.
• Organizational and administrative strengths.
• Great customer service and communication skills.
• Comfort with financial tasks and software systems.

Benefits

• Competitive pay
• Lease bonus
• Renewal bonus split
• Housing discount
• Free Medical (employee plan)
• Dental, and Vision insurance
• 401k - matching up to 5%
• Paid time off
• Company-paid holidays (including birthday holiday!)
• HSA
• Flex spending account
• EAP
• Team referral bonus
• Clear opportunities for career growth
• Autonomy to lead, innovate, and make an impact
• Recognition for results, leadership, and contributions

Who We Are

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

Our Core Values

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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